How to Use Your Insurance Card

What your health insurance card does and what happens if you forget it.

Your health insurance card is what lets you receive treatment at the insured rate.

How it works

At reception, you show the card and normally pay around 30% of the covered cost.

If you forget it

You may need to pay the full amount first and sort out the reimbursement later.

If you use the My Number card as insurance, some clinics can process that directly at a card reader.