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How to See a Doctor in Japan

Learn how the Japanese medical system works and what to expect the first time you visit a clinic or hospital.

Japan’s medical system is based on universal health insurance. If you have a valid insurance card, you can usually visit almost any medical institution and pay only 30 percent of the cost.

The difference between a clinic and a hospital

Clinic:

  • A small medical facility with 19 beds or fewer
  • Usually divided by specialty, such as internal medicine, dermatology, or ENT
  • Often accepts walk-ins, though the wait may be longer
  • Best for mild symptoms and regular visits

Hospital:

  • A larger medical facility with 20 beds or more
  • Includes university hospitals and general hospitals
  • Often expects a referral letter from a clinic
  • If you go without a referral, you may have to pay an additional selection fee of around ¥5,000 to ¥11,000

Typical visit flow

1. Find a clinic that matches your symptoms

2. Book an appointment by phone or online if needed

3. On the day, show your insurance card at reception

4. Fill out a medical questionnaire about symptoms and history

5. See the doctor

6. Pay your 30 percent share at the counter

7. If needed, take the prescription to a pharmacy and pick up the medicine

Common clinic types

  • Internal medicine: fever, cough, stomach pain, fatigue, and other general symptoms
  • Dermatology: skin trouble, rashes, allergies
  • ENT: nasal allergies, ear problems, throat symptoms
  • Orthopedics: back pain, fractures, sprains
  • Dentistry: dental treatment, partly covered by insurance

In an emergency

  • Call 119 for an ambulance
  • For less urgent advice, some areas have the emergency consultation line #7119

English-speaking medical care

In large cities, you can often find clinics that support English. Searching online for “English clinic near me” or “foreign-friendly clinic near me” is often effective.

Related guides

How to Use Your Health Insurance Card

Learn how to present your insurance card, how the 30 percent payment system works, and what happens if you forget the card.

What You Can Buy at a Pharmacy or Drugstore

Understand what kinds of over-the-counter medicine you can buy in Japan and how this differs from prescription medicine.